PHPSHOPPY the web design company offers superior live support software service. Our another live support software services are customer live support, chat live support and live support software. Other highlighted features of our live support software are the ability to create your own questions, auto inviting visitors, referrer tracking, page tracking, ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push URLs, quick responses, Customizable graphics, and multiple operators runs on your server.PHPSHOPPY’s multi-channel live support platform integrates live chat, email management, click-to-talk, and self-service/knowledgebase technology to manage online sales and customer support. In our live software we combine the power of live chat support, email management, VOIP click-to-talk and self-service. Our live support software reduces service and support costs, improves agent productivity and increase customer satisfaction. Our live chat increase online sales, average order size and conversion rates. Your customers can chat live with your agents using any type of browser or operating system.Our live chat, email management and click-to-call products adhere to the highest security standards and are supported by a secure and reliable server infrastructure.
1. PHP 4.3.0 = (Scripting Language) - PHP 5 supported.
2. Linux / Unix (recommended) or Windows* hosting account required.
3. GD (Image Library) recommended.
4. MySQL 3.23 = (Database Server) - MySQL 5 supported.
5. ionCube Loaders (usually requires latest version of ionCube)
6. cURL support enabledOther Requirements
These requirements are generally already installed on most web hosting servers.
1. Authorize.net Payment module.
2. PHP GD2 Library is required for Captcha and Image Resizing
3. mod_Rewrite is required for the script to write search engine friendly URLs.ionCube Loader Information
An ionCube Loader file is required by PHP to read files encoded with the ionCube Encoder. In order to run these encoded files you must have the ionCube Loaders.
Loader Download: http://www.ioncube.com/loaders.php
Installation Instructions : http://www.ioncube.com/loader_installation.php
In most cases, installation simply requires uploading the required loader files. However, most web hosting companies already have the loaders installed or would be willing to install the loaders for you if needed.
1 : Can a Representative look through files on my computer without my knowledge?
Ans: Absolutely not. Your Representative sees only what you see and whatever you decide to show him or her on your screen. You can sit back and watch as your Representative repairs your system. You know what was done and what your Representative sees on your system. You can also take over control of the mouse at anytime if you become concerned about your privacy.2 : Do I have to change my computer's display settings to start a session?
Ans: It is helpful, though not absolutely necessary, for your computer's display resolution (screen area) to be set to no greater than 800 by 600 pixels. This enables your Representative to see your entire desktop, making the session run more quickly and efficiently. A quick way to do this using any Windows operating system is to right-click on any empty space on your desktop, select Properties: Settings, slide the bar under Screen Area to 800 by 600 pixels and click "Apply". Then click "OK" and "Yes". If your display resolution is already set to 800 by 600 pixels or less, you don't need to change your display settings.
Live Support is a popular term for instant messaging applications designed specifically to provide online assistance to users of a web site. The software enables the administrator or webmaster of a web site to receive and respond to text communication from multiple users of the web site